Who typically functions as gatekeepers within an organization?

The role of gatekeepers within an organization is primarily filled by administrative staff, receptionists, and secretaries. These individuals control access to key decision-makers and information. They manage incoming communications, prioritize messages, and determine which individuals or requests are passed along to higher-level executives or other critical personnel. Their position allows them to influence the flow of information and interactions in the organization, making them integral gatekeepers.

In contrast, purchase agents, sales representatives, and executive officers play different roles in the business ecosystem. Purchase agents focus on procurement and purchasing functions but are not in a position to filter communications broadly. Sales representatives are mainly engaged in selling and building relationships with clients rather than controlling access to resources internally. Executive officers, while they hold authority and decision-making power, do not serve as gatekeepers; rather, they are the ones being filtered to by gatekeepers. Thus, the administrative staff's function as gatekeepers is a vital aspect of organizational dynamics.